Shipping Info

Packing

Before shipping to our customers and to avoid damage in transit, all orders are well packed and all items are individually bubble wrapped. Olive Wood is hard and solid we rarely receive complaints about damage.

Expected Shipping Date
We do have enough products in stock to serve our customers, we can dispatch your order within 48 hrs. Except busy times like during festive season we can run out of stock of some items.
Please note that our olive wood production is handmade, it has to take its time especially during the drying process. We will provide you with an estimated dispatch and delivery date once you have placed your order. We endeavour to meet the following delivery time estimates for completion of the entirety of your Order:

Up to 1000 items, around 1-4 weeks from the date of your order
Up to 10000 items, around 4-6 weeks from the date of your order
Over 10000 items, around 6-8 weeks from the date of your order

Method of shipping and Tracking

Orders must ship to a physical address. We do not ship to PO Boxes.
All orders are shipped from our warehouses: from Anaheim USA, from London UK or from Sfax Tunisia, it all depends of your location and stock availability.
All orders are shipped using a fully traceable carrier, by air or by sea, it all depends of the size of your order, we will provide you with the relevant shipping and tracking details in our dispatch notification Email to enable you to track the products being shipped.
Our experience is that when using DHL Air Express, deliveries to the USA and Central Europe usually take about 2-3 working days to arrive at their destination; deliveries to Eastern Europe and Asia usually take about 4-5 working days to arrive at their destination; and deliveries to Australia, Asia and South America usually take about 5-7 working days to arrive at their destination.

Shipping Cost
For large orders, free worldwide delivery that is guaranteed!

For small orders, once we look at the size of your order, we will look for different shipping options and we will provide you with quotes, from cheapest to Express, and then we will let you choose the service you would like to go for.

For more details, please click here to check our Wholesale Terms & Conditions page or you can always click here to contact us.

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